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Licensing FAQs

Table of contents

Q:
Why get a license?
A:
By getting a license you become a registered user of our software and get one year Maintenance for free. Besides, within the valid Maintenance term you get primary technical support and all software updates/upgrades for free. If you purchase products that are not distributed under EMS Software Maintenance Program, you obtain free primary technical support within 12 months from the purchase date or till the next major version release, free minor software updates, and major software upgrades at 50% of the standard product price.
Q:
What types of licenses do you provide?
A:
We provide several types of licenses:
  • Business license allows use of the software by one person in a corporate, government or business environment. Registered users can access the software from more than one PC but not at the same time. Please note that if you simultaneously buy two or more Business licenses you get a significant volume discount.
  • Non-commercial license allows use of the software by one person for non-commercial purposes in a non-business, non-commercial environment. Registered users can access the software from more than one PC but not at the same time. Please note that to purchase a Non-commercial license you will need to fill in the brief "Non-commercial price request" form. The processing of your request will not take more than 1 business day.
  • Academic license allows using the software for educational purposes only. If you are a representative of an educational institution and you are interested in using EMS products in the teaching process,join our Education Partner Program to get a free license for EMS products.
Q:
How are your products licensed?
A:
The number of the purchased licenses should be equal to the number of client computers where our products are installed. Nevertheless you can install a copy of our software on your home or portable computer provided that you do not use these at the same time. In this case one license is enough.
Q:
What is an End-User License Agreement?
A:
The End-User License Agreement (EULA) is a contract between you and EMS that describes how you can use the software. An EULA may:
  • Tell you what changes you can make to the software
  • Limit your right to make copies of the software
  • Allow you to transfer the software or load it on a portable device
  • Tell you whether you can upgrade the software
  • Grant you specific rights to use networks
Q:
Can I upgrade my Non-commercial license to a Business license?
A:
Yes, you can. To upgrade a Non-commercial license to a Business license you just need to pay the difference in cost between the two. Just contact our Support Team at Support Ticket System or Live Chat service
Q:
Can I install a second copy of my EMS software on my portable computer?
A:
Yes. You can install a second copy of your software on your portable computer. As a registered user of our software you will be able to access it both from your desktop and laptop PC’s but not at the same time.
Q:
I need to work with several servers located on different computers, is the single license OK?
A:
If you work with these servers from a single client computer, then the single license is OK.
Q:
After purchasing your components, am I allowed to distribute my software written with your components?
A:
Yes, you are. For registered users of the components there are no limitations on distributing programs that use our components.